Cuebin privacy policy

Effective October 12, 2026

Cuebin is a client for a server you choose. Keith Herrington provides the Cuebin app and this website. Your selected server is operated separately and controls its account records, integrations and retention. This policy describes the app, Cuebin website, public demo and support.

Information used by the app

Cuebin stores your selected server and connection settings on your device. Sign-in credentials used to keep you connected are stored in secure device storage. Your chosen server processes account identifiers, names and email addresses when supplied, requests, playback-problem reports, preferences, and account and administrative activity. Connected servers may also process playback history, IP addresses, device/session information, and payment or supporter records when those features are configured.

Notifications and service providers

If you enable notifications, your device registers a push token with your selected server. The server uses Apple Push Notification service or Firebase Cloud Messaging to deliver updates. Notification content and routing information are processed by those providers. The app and server also contact configured catalog, artwork, authentication and media services to provide their features; those services receive the network information needed to answer the requests and apply their own privacy policies.

Purpose and tracking

Information is used to authenticate you, fulfill requests, report problems, display updates, deliver notifications, provide support and operate and secure the service. Cuebin does not include an advertising or cross-app tracking SDK. We do not sell personal information or use it for targeted advertising.

Website, demo and support

Our hosting providers process technical network data such as IP addresses to deliver and protect this website and the demo. Actions entered in the public demo are sent to its server; use sample information rather than private information. If you email support, we receive your email address and the contents of your message and use them to respond.

Retention and your choices

You can turn notifications off in the app or device settings, sign out, and forget a server connection. These actions do not delete records held by that server. Server-side retention depends on the server operator and its configuration. Ask that operator to access, correct or delete your account and associated records. For Cuebin-operated demo records or support correspondence, contact us below. We retain those records as needed to operate the demo, respond to support and meet applicable obligations.

Contact and changes

For privacy questions or requests concerning Cuebin-operated services, email keith@hadm.net. We will publish updates to this policy here with a revised effective date.